7.1  Incidents concerning the sample

There are various types of incidents that may occur on samples:

-misplaced samples,

-bottle or tube broken during transport or handling,

– specimen sample contaminated during sampling procedure,

– insufficient specimen sample

– nonconformity leading to disposal,

– test to be repeated with remaining aliquot and delaying the results report, etc.

Record the incident in the monitoring file.

7.2  How to treat the incident

–          Contact the patient by telephone if possible.

– Clearly explain to him/her the nature and causes of the incident. Apologize if necessary.

– Depending on the situation, ask the patient to come again to repeat the sampling or postpone the results.

N.B.: If necessary, one of our employees will come to the patient’s bedside to correct the problem.

If the patient is not contacted by telephone, he/she will be notified when the results are delivered.

7.3   Incidents concerning the patient:

 – Bleeding after sampling: return the patient to the blood draw room, continue placing pressure on the vein and ensure that hemostasis has been achieved before placing the dressing.

– Hematoma after sampling procedure: put a gauze dressing with a piece of ice on the hematoma, or apply Arnica ointment from the medicine chest in the blood draw room.

– The patient loses consciousness: stop the sampling procedure; transform the blood draw chair to a bed, lay the patient down and carry out first aid procedures.

– If the patient does not respond, call the emergency medical services SOS MEDECIN: 33 889 15 15.

Introduction Sample manuel

List of laboratory tests

Consent forms


Urines sample collection procedures

Urgent sample

Skin and appendage samples

Subcontracted tests

Manegement of sempling incident

Manegemtn of blood exposure

Medical Monitoring form Medical

Sample sheet

Sample transport

Waste disposal

Additional tests

Sample storage